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Q: What is the difference between wysiwyg Perform 500, 1000, 2000 and 5000 the new wysiwyg Perform?
A: In January of 2005, channel restrictions are being removed from wysiwyg. Users will no longer have to lock themselves into a channel level and pay for upgrades as their needs increase. All licenses of wysiwyg Perform now support 512,000 channels. A reasonably priced upgrade program exists for current wysiwyg Perform 500, 1000, 2000 or 5000 users who wish to upgrade to unlimited channels.
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Q: Why do I have to buy a Membership for bug fixes?
A: Memberships and Bug Fixes are completely separate. If a defect is discovered that requires an immediate fix, a Hotfix is released free of charge. The yearly Membership fee ensures that you will be up-to-date with the latest feature and library releases for wysiwyg.
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Q: How is your library unique?
A: wysiwyg boasts the most inclusive, accurate library in the industry. Our Library Developers go to great lengths to ensure that each item in the library is precise, personally testing every attribute to ensure that even if the manufacturer?s specs are wrong, your show will be correct.
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Q: How difficult it is to learn wysiwyg?
A: wysiwyg was designed to be powerful and easy to learn. The average user can go from installing the program to creating shows in under 2 hours.
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Q: I am a console operator. Is wysiwyg for me?
A: Yes indeed. wysiwyg Perform was conceived as a tool for Board Operators as much as for Lighting Designers. An operator with wysiwyg Perform can offer designers the ability to pre-program their show, giving both operator and designer a head start of hours, days or weeks. Furthermore, on-site editing can be done off-line, so even if your time in the venue has run out, there?s no need to stop working.
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Q: I am a Lighting Designer. Is wysiwyg for me?
A: As it exists today, wysiwyg is the result of 10 years of tireless effort driven by Lighting Professionals with a desire to improve the quality of production by simplifying the process of preparation. To that end, we have laboured to produce the industry?s most complete lighting package, offering users the ability to turn out all the necessary plots, paperwork and renderings, as well as the ability to pre-visualize and pre-cue a show. Lighting has been pushed to the forefront of productions because wysiwyg helps Lighting Professionals become the most well-organized, cost-effective members of the team.
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Q: Which operating systems will wysiwyg products run on?
A: Click here for a list of supported operating systems.
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Q: What are the minimum system requirements?
A: Click here to find the system requirements for our products.
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Q: Is wysiwyg compatible with AMD's Athlon processors? How about other processors?
A: Yes, it is. wysiwyg was designed on the Intel architecture but has been tested and is compatible with AMD's Athlon processors.
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Q: What is a dongle? Why do I need to buy a dongle?
A: A dongle is the hardware version of a serial number. Instead of entering a serial number when first running wysiwyg, you are required to attach a USB or parallel dongle to your computer. Dongles prevent wysiwyg from being used on more than one computer at a time, thus protecting our product from illegal distribution.
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Q: Where can I obtain a demo version of wysiwyg?
A: You can click here to download a demo from this website or contact Cast Software for a demo CD.
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Q: Where can I obtain a manual for wysiwyg?
A: The reference guide is included on the wysiwyg product CD. It is also available separately and can be downloaded from this website. Click here for the technical documentation.
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Q: Where can I buy wysiwyg and obtain prices?
A: You can find pricing as well as purchase wysiwyg at CAST's Online Store.
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Q: Does wysiwyg support network licensing?
A: Yes. wysiwyg Network is a custom product which is configured to run any combinations of wysiwyg Report, Design, or Perform over a network. For more information about wysiwyg Network, contact CAST.
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Q: Do I need a console to program a show with wysiwyg?
A: Yes. wysiwyg does not replace your existing control system although it does allow you to pre-visualize lighting looks. In order to record those looks as cues you are required to connect wysiwyg to a controller.
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Q: What is MiniConsole?
A: The MiniConsole is a simple 25 channel single scene preset console with which you can control lights in the Live Mode of wysiwyg Perform. It also gives you limited ability to record and playback cues.
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Q: Do you need a console to generate renderings?
A: No. wysiwyg Design and wysiwyg Perform have a built-in Design Mode that allows you to create lighting looks and produce renderings of those looks. You do not need to be connected to a console to use Design Mode. However, from Live Mode in wysiwyg Perform you can also generate renderings of the cues being created with your console. With wysiwyg R18 (and later), you can also use the Background Rendering Manager to queue multiple render jobs that will execute in the background while you work on other tasks.
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Q: Which wysiwyg products support rendering?
A: wysiwyg Design, Perform, Perform CE, Learn and Network.
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Q: Which wysiwyg products support the Background Rendering Manager?
A: In Release 18 and later, wysiwyg Design, Perform, Perform CE, Learn and Network.
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Q: Does wysiwyg run on MAC computer?
A: wysiwyg runs extremely well on MAC Intel Processor platforms with Windows XP, SP2 or later (on Bootcamp configuration or with Parallels software installed). Our QA team has spent a considerable amount of time testing these pairings and has reported very positive findings in all major areas of wysiwyg, including lighting simulation, moving scenery, streaming video, and rendering.